Recant Right ;

1-) Consumer; for asset sellings in contracts, has the right about recant from contract by refusing the asset without accepting any legal and criminal responsibility and without specifing any excuse, in 7 days from the date of asset delivery. In the contract of service offer, this period begins from the date of signing the contact. If it is agreed that the pursuance of service becomes before 7 days completed, consumer can use his recant right up to the date of pursuance begins. The cost which occurs from usage of recant right, belongs to the seller and supplier.

2-) Consumer can use his recant right , even if the asset is delivered to a person except the customer.

Fabrication According to Order ;

3-) The consumer cannot use his recant right when an asset is made according to his demands or an asset is changed its features by consumers demands. Also consumer cannot use his recant right, if an asset is in the state that cannot be given back or an asset is going to get out of hand and its last usage date is going to end.

Carpet Delivery ;

4-) The seller or supplier have to deliver the asset to the cargo in 3 days from the date that consumer’s order is received. And the seller or supplier have the responsibility of the asset delivery in 30 days. This period can be extended 10 days only if this is writtenly declared to the consumer.

Giving Back The Carpet ;

5-) The seller and supplier have to send back all valuable documents and cost of the asset to the consumer in 10 days from the date that recant declaration is received, and have to take back the asset in 20 days.

Selling Contract;

6-) The seller and supplier delivers one copy of written approval by consumer’s own sign about confirmation of pre-information and one copy of contract before the delivery of the asset or service written in the contract. If disagreement occurs, proof tax belongs to the seller and supplier.

7-) If the seller or supplier have right reasons, they can supply an asset or service which has the same standarts before the pursuance charge date ends and only if this is written in the contract.

8-) If the seller or supplier cannot assume the charges about contract by declaring that assuming of the asset or service written in the contract is impossible, he declares this situation to the consumer before pursuance charge date ends. He has to give back the cost that is payed and all documents which makes him indebted to the consumer in 10 days.

Guarantee Content ;

9-) Guarantee period starts form the carpet delivery date and it is for 2 years.

10-) Every bit of the carpet including all parts of the carpet is under guarantee.

11-) If the carpet is broken in guarantee period, the time which passes in fixing it, is added to the guaantee period.

12-) If the carpet is broken because of the error about material, workmanship or montage, The carpet will be fixed without demanding workmanship cost, changing part cost or any other costs.

13-) If the carpet;

* is broken more than two times because of same error during the guarantee period in one year, or more than 4 times because of different errors,
* fixing time passes over the minimum time.
* service station doesnt exist, free changing asset process will be done by a report which explains that fixing is impossible.

14-) The errors which occurs by using the carpet out of the rules in the carpet usage guide, are out of guarantee content.

15-) Applications can be done to The Industry and Commerce Ministry, The Public Directorship of Saving the Consumer and Rivalry.

Several Rules ;